ES AI Readiness →
Forward Deployed Engineer · DashOne ← The team

Jules
Avila.

Engineering leader. AI builder.
20+ years building software that runs in production.

20+ Years in production
30+ Engineers led
$600K+ Annual savings delivered
4× Deploy cycle improvement
LinkedIn ↗ GitHub ↗ Medium ↗

01 · About Jules

Code that never ships
is worth nothing.

I've spent 20+ years building software that actually works — from investment platforms and fintech to critical infrastructure across LATAM and globally. I started writing code, then led teams of 30+ engineers, and now I work as a Forward Deployed Engineer embedded with teams that want to bring AI to production.

I'm CPO and interim CTO at iLuk AI, co-founder of DashOne, and former Senior TPM at 500 Global. I've lived every layer of the stack — from architecture to deploy. So when I say your agent will reach production, I know exactly what that entails.

I work with a small number of teams at a time. My output is always software that runs — never a deck that recommends.

⚡
Excellence is a habit, not an act

Quality is everyone's responsibility — not a QA gate at the end of the sprint.

📊
Data informs, intuition guides

I make decisions with data, but 20 years of experience informs what the data doesn't show.

🔁
Feedback culture drives improvement

Teams that don't give each other constant feedback don't improve. It's that simple.

02 · Measurable impact

Numbers that speak
for themselves.

$600K+ Annual savings at 500 Global through tooling and license consolidation
70% Reduction in onboarding time (6 weeks → 2 weeks) at RunaHR
2× Active user growth while maintaining high NPS at RunaHR
−60% Reduction in delivery cycle time (2 months → 1.3 weeks average)
4× Deploy frequency improvement (monthly → weekly with CI/CD at 500 Global)
−25% Monthly infrastructure cost via APM migration to Datadog at RunaHR
10d→15m Onboarding time for regulated entities

03 · Career

20 years building
in production.

Jun 2025 – Present Current

Co-founder, CPO & Interim CTO

iLuk AI · AI-native platform for financial institutions

  • Designed the AI Workers architecture and agentic systems
  • Led engineering and product design teams in weekly execution cycles
  • Translated business goals into technical roadmap and production requirements
Mar 2023 – Jun 2025

Senior Technical Program Manager & IT/Ops Manager

500 Global · Silicon Valley (Remote) · 10+ countries

  • $600K+ in annual savings by consolidating tooling and licenses
  • Deploy cycles monthly → weekly with CI/CD pipelines
  • Automated investment lifecycle platform (CRM + legal + finance)
Oct 2021 – Feb 2023

Senior Technical Product Manager

Hola Cash · Fintech · Mexico

  • Service-oriented and domain-driven architecture for recurring payments and subscriptions
  • API strategy for external partners using OpenAPI standards
  • CI/CD and performance monitoring on a high-criticality payments platform
Mar 2020 – Sep 2021

Product Manager

RunaHR · HR-tech · Mexico · 25+ engineers

  • Onboarding: 6 weeks → 2 weeks (−70%)
  • 2× active users with stable NPS
  • Delivery cycle: 2 months → 1.3 weeks average
Oct 2013 – Mar 2020

Tech Lead · Scrum Master · Agile Coach

GBM · Investment platform · Mexico · 6+ years

  • Complete re-architecture of GBMfondos: cloud migration + new UX + CI/CD
  • Robo-advisor (GBMAdvisor): automated investment recommendations
  • Led Phoenix team with LeSS framework (26 multidisciplinary members)
2006 – 2013

Full Stack Developer · Project Lead · IT Manager

AVIS México · Softtek · GICSA · Evoluciona Móvil · Smartechnology

Booking engine for airlines and travel agencies, corporate web platforms, application architecture from scratch. 7+ years building the foundations.

04 · Expertise

What I bring
to the team.

AI & Architecture

Agentic systems Context engineering MCP integrations Guardrails & evals AI workflow automation Cloud-native architecture Microservices CI/CD pipelines Infrastructure as Code

Product & Delivery

Technical Product Leadership Roadmap & OKRs API Design (OpenAPI) Domain-driven architecture Agile · Scrum · LeSS Release planning Product analytics Full-stack development

Leadership

Engineering leadership Team scaling (5→30+) Mentorship Stakeholder management Feedback culture Cross-functional alignment Technical hiring

Stack & Tools

Datadog · Amplitude Salesforce AWS · GCP · Azure Python · Node.js n8n · Make Cursor · Claude Astro · React Supabase · PostgreSQL

05 · Case studies

Real problems.
Measurable results.

RunaHR

Onboarding from 6 weeks to 2

−70%

Onboarding was the main bottleneck for converting leads to customers. I redesigned the full journey from the user's perspective and connected it to Salesforce. Result: 70% reduction in onboarding time, improved NPS, corrected billing metrics.

Product strategy Salesforce UX redesign
500 Global

$600K in annual savings

$600K+

Mandate to improve scalability and efficiency across 10+ countries. I consolidated tooling and licenses, built an automated investment lifecycle platform integrating CRM, legal and finance, and established CI/CD that changed monthly deploys to weekly.

CI/CD Tool consolidation Systems integration
GBM · GBMfondos

Cloud migration + robo-advisor

First cloud

Obsolete mutual fund platform — consultation-only, no digital operations. I re-architected and re-engineered everything from scratch: new UX, cloud migration with CI/CD, and built GBMAdvisor (robo-advisor) which improved NPS and significantly increased active users.

Cloud architecture BFF pattern Robo-advisor

06 · Education

2013–2015 Master in IT Project Management Universidad Tecmilenio · CDMX
2001–2005 Computer Systems Engineer Instituto Tecnológico de Mérida
2019 Global Startup Labs Diploma MIT · Cambridge
2016 Certified ScrumMaster (CSM) Scrum Alliance

Let's talk

Does your project
need an FDE?

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